30 DAY RETURNS
EXCHANGESYou may exchange your items following our return process. In the Refund Estimate select the box next to 'Is this an Exchange?' and specify which item(s) you would like to exchange. Then let us know the new style(s) you are requesting in the addidtional feeback section. A credit card will only be required if there is a greater price difference, or if exchange shipping needs to be covered.
1. Visit BlackOrchidDenim.com, locate Returns in Customer Care at the top of the website.
2. Input your Email Address or Order Number.
3. Select items you wish to return, quantity, and reason.
4. Your refund estimate will then be shown, here you can select if your return is an exchange. *(see EXCHANGES)
5. Click confirm and you will receive a return label to print. *(International customers see below)
6. Pack and seal your return items securely, include this form and return to any local Post Office (USPS).
DOMESTIC RETURNSPlease allow 1 week for us to process your return package upon receipt. Your refund will be issued back to your original form of payment. A restocking fee of $8 will be deducted from your refund, unless an Exchange was requested. Original shipping charges are not refundable.